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AI Agents Are Starting to Change the Game at Work

Robert Maciejko
3 min readApr 17, 2024

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Ever envisioned a work sidekick to handle the mundane tasks, freeing you up for the big decisions? Google Cloud’s AI agents might make that a reality. It’s still early, but Google already has a roster of leading companies integrating these AI solutions into their operations.

At Cloud Next ’24, the event wasn’t just about demonstrations but also offered insights into an AI-assisted future. Here’s what these digital helpers are all about.

The brains behind these agents? AI systems like Gemini AI, which Google has engineered as a versatile force multiplier for handling text, voice, video, and code. Google allows users to enhance these systems with additional functionalities designed to take specific actions and achieve set goals. Google’s Vertex AI platform allows organizations to not only customize models but also to weave AI into their existing data and operational fabrics.

Setting them up isn’t a breeze yet; however, those who navigate these complexities to adopt AI agents early could find themselves at a significant advantage in the increasingly competitive market.

Google highlighted six types of agents:

Customer Agents: Picture this: you’re hunting online for the perfect pair of sneakers but keep hitting a wall. These AI customer agents are like personal…

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Robert Maciejko
Robert Maciejko

Written by Robert Maciejko

Entrepreneurial Leader & International Change Driver who delivers. Co-founder of the 1500+ strong global INSEAD AI community. Opinions are personal.

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